It’s Your Preference – 2 of 3 – WO Report

In this second post in the “It’s Your Preference” series, we will explore the extensive preferences available to customize the appearance of the Work Order Report that is often printed or emailed to technicians. To modify this report, select Tools->Preferences from the Menu Bar, ensure the Work Order Folder is selected, and then scroll down to the section on the Work Order Report.

The configuration options available are especially helpful for formatting the presentation for online/email display, versus a printout on which information might be written down. As an example, the first preference listed allows you to specify “line height” so that you can extend the space between lines in the “fill in the blank” sections when technicians will be writing information on the form. Additional settings indicate the number of blank “fill in” lines that should be displayed, such as lines for technicians to “list” parts that were used. If technicians in your organization update information directly into the system, the Work Order Report can be configured to minimize or hide these “fill in” sections.


As the above image indicates, there are a set of preferences that allow you to configure the “Maintenance Details” area displayed at the top of the report, as well as specify the level of detail that should be included (e.g., asset address, asset details such as model and serial number). A number of these settings were added in Version 5.0 of Maintenance Connection.

Additional preferences are available for each section of the report, allowing you to specify whether the section should display (always, only when there are records), and indicate whether or not particular columns should display:


Lastly, you can determine whether approval information and the Labor Report should display, as well as indicate whether or not a signature block should be included:


Stay tuned for next week’s post in the series, in which the options to configure the Purchase Order Report will be highlighted.


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