Inside MC: Meet the Team – Austin

Austin Hermle may not be a name you come across when contacting MC Support, but he plays a very important role for us – working behind the scenes with our production team at the Herakles Data Center to maintain the servers accessed by our hosted online customers. Austin works on bringing up new servers, backing up data, and troubleshooting performance or hardware issues that may arise. Keeping up with a 24×7 production environment accessed by thousands of users requires a good deal of dedication and Austin is always at the ready (even when this requires action in the wee hours of the morning)!

In addition, Austin works with our Implementation Consultants and Support Engineers to import large quantities of data into online customer databases. He likes his role working in the background to ensure things are running smoothly, and really enjoys the challenge of coming up with ways to continually improve the data center and provide the best user experience for our customers.

Austin joined Maintenance Connection in 2008, when he was still a senior in high school! In May, he will be graduating from Sacramento State University with a BA in Business Administration (concentration in Management Information Systems). On a personal note, Austin just became married in January of this year to the wonderful Jenna Hermle, who works in Account Relationship Management for MC.

We at MC know not to let Austin’s quiet demeanor lull us into thinking we should engage in a friendly debate with him! He has been involved with Team Policy Debate since he was 11 years old, and qualified for the national tournament in Alabama in 2008. During his high school years, he debated topics such as NATO, Immigration Policy, and Energy Policy. Austin also went on to coach debate for three years after he graduated.

In Austin’s free time, he loves to hang out with his large immediate and extended family, playing games and watching movies. His special talent, however, is with photography. Below is one of many spectacular photographs Austin has taken, capturing a beautiful moment in nature.


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