Reporter Tutorials – 1 of 2

MC Reporter inquiries comprise the highest volume of inquiries received by our Support Team. To ensure our customers have the knowledge they need to use this powerful tool to its fullest, we have published a new set of Reporter Tutorials in MC User Connect. There are four tutorials available that will provide assistance to those new to using the Reporter, as well as those with more advanced knowledge and experience.

To access the new tutorials, go to MC User Connect, open the Library tab and select Reporter and Dashboard:

Scroll down to the Tutorials section, and the four available tutorials will be displayed:

Each tutorial is comprised of a series of lessons that can be followed sequentially. You can also use the available Table of Contents to jump directly to a specific topic. In this blog post, we will summarize the first two tutorials, Basic and Intermediate. In next week’s blog post, we will delve into the Advanced and Pivot Report tutorials.

The Basic tutorial provides step by step instructions for using the most common features available in the MC Reporter, building skills as the lessons progress. This tutorial is designed for those new to the MC Reporter, such as a staff member who has recently joined your department. The Basic tutorial provides a general overview of the MC Reporter, and then includes specific lessons as shown below:


The Intermediate tutorial highlights features used by customers who have mastered the basics of the MC Reporter. Have you ever wondered how to change the options that display in the Report Criteria dialog, or wished you could set up a report so that criteria can be changed on the fly from the Report Preview window? These skills and others are covered in the Intermediate tutorial:

Stay tuned next week for highlights from the Advanced and Pivot Report tutorials.


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