Inside MC – Brandon Palana

When Brandon Palana joined our team of Implementation Consultants in January he was certainly not a newcomer to the product or industry. Prior to joining our staff, Brandon worked for a top Food and Facilities Management company for thirteen years, the last three spent working directly with Maintenance Connection. This direct knowledge of the industry and the product from the client perspective has made him an especially valuable resource for both our staff and customers.

As an Implementation Consultant, Brandon enjoys learning about the variety of industries using MC, and relishes having the opportunity to solve unique customer challenges. He appreciates the team and family atmosphere of the company, and has been impressed by the level of collaboration and support exhibited by staff spread out across the country. Brandon likes being part of the MC family and finds the commitment to making a difference, as evidenced by the MC Gives Back program, especially gratifying.

As our customers have spoken to Brandon know well, he is an established New Englander, living in Rhode Island with Lauren, his wife of twelve years, and their four “four legged” childrenJ. Maggie and Guinness (aka “Mr. Wiggles”) are large Labrador Retrievers, one of whom has no idea she is not a lap dog. The two cats, Mitts and Leo (aka “Big Sexy” weighing in at a whopping 18 pounds), seem to stand their ground quite well. Mitts in particular has made her place in the family very clear, using Brandon as a human pillow and sleeping face to face on his chest most nights!


Brandon is a big outdoors enthusiast, enjoying hiking, camping, and biking (both pedal and motorized). One of his more memorable hiking adventures was a 2 day trek to the bottom of the Grand Canyon, enjoyed with his brother on a cross country road trip. In recent years, Brandon has combined his enthusiasm for outdoor activities with charitable work, having done a number of MS 150 rides (two day 150 mile bicycling events to raise money for Multiple Sclerosis). He has also done some charity events on his Harley, joining a group of 800 bikers during a local event to raise scholarship funds for local schools. As part of the MC Gives Back program, Brandon and Lauren also volunteered for Special Olympics, and are looking forward to doing more work for this group in the near future. As shown below, Brandon has also participated in the Ruckus the last three years, a 5K obstacle course race:

Lastly, it will come as no surprise that he is a big fan of New England sports teams, evidenced by his almost 20 year season ticket dedication to the New England Patriots. As seen below on the sidelines, Brandon and Lauren are well prepared for a cold winter game:


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