New User Portal Gives MC Clients an Even Faster Way to Connect


We’re now offering our clients a better way to interact with one another and with our support experts all in one place. The newly redesigned MC User Connect site is now available to all customers to bring them a faster and more efficient way to stay connected.

Customer (John): I logged into MCUC this morning and saw that the site has a new look.  Can you tell me more about it?

MC Solution Engineer (Adam): MCUC was updated to save you time by providing a faster way to connect with support, search for solutions, and connect with fellow users in a simpler way. You can now submit tickets online that go directly to us, record screencasts to show us how and where you may be having trouble, and make product suggestions that other users can vote on to help us prioritize desired functionality for future upgrades.

John: Wow, that’s going to make my job easier when I need to get in touch with you. Can I still get access to MC documentation and event updates on the site?

Adam:  Of course. As always, the MCUC community will continue to be your source for customer news and updates, user forums, product documentation, and eLearning opportunities.

John: Sounds like you’ve thought of it all. I’m looking forward to using the new site. Thanks!

Get a preview of what’s new in MCUC by watching a short video. For a limited time, users who log into the new system will also be rewarded with a $5 Starbucks card*!

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* $5 Starbucks cards are limited to the first 25 users who log into the new MCUC site.

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