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2013 Annual MC Customer Survey


2013 Annual Customer Survey
We want to hear from you!

We love feedback! And every year, we reach out to our thousands of MC customers to collect any great ideas that can help us continue to improve our products and service. We’d love to hear from you. Share your comments, feedback and ideas through our Annual MC Customer Survey.


Summer Training Sale – 3-Day Package, $1,600 Discount
Sale Price: $3,200  |  Regular Price: $4,800  |  Only 9 More Spots Available!

Are you ready to take your Maintenance Connection Software experience to the next level?  Take advantage of our first ever “Summer Training Sale” that offers a unique opportunity to receive personalized attention from one of our Maintenance Connection Implementation Experts for a fraction of the cost.

For the first 10 customers to commit, a 3 day in-person training package can be purchased for $3,200 (typically $4,800).  That’s one entire day of free services which results in a $1,600 savings!  One of our expert Implementation Consultants will travel** to your location to focus on a customized agenda designed to meet your needs.  This time can be utilized to train a group of new employees, focus on ramping up management usage of Maintenance Connection or simply help you plan for the next phase of your project.

The most common 3-day in-person training visits focus on three to five of the below topics:

  • System Review / Audit
  • Administrator Training
  • Report and KPI Configuration
  • PM Planning / Scheduling
  • Work Management Productivity
  • Asset Management Strategy
  • Parts Management Expansion
  • Process Design and Documentation
  • Data Migration and Consistency
  • Implementation Best Practices
  • Automation and Efficiency

To pursue this first-ever training sale opportunity, please contact training@maintenanceconnection.com.  One of our Customer Coordinators will follow up to clarify your needs and to help you build the best training package for your organization.

Please consider, based upon current IC availability, we are limiting this offer to the first 10 companies that commit and only one 3-day package may be purchased per customer.  Additional service days may be purchased at the standard rate of $1,600/day.   Please note that this offer will expire by Friday, August 16th, 2013 or once we have received approved orders from the first 10 customers.

**Services must be delivered in-person prior to October 31, 2013.  Please note that Implementation Consultant travel costs are not included with this promotion.  MC follows standard business travel guidelines and will invoice incurred costs following an in-person visit.

New Product Preview – MC Express


We are excited to pull the curtains back a bit and share some of the exciting new things our development team has been working on for the past several months. Customers who attended Checkpoint 2013 in April received an inside look at a new product called MC Express, currently under development. We are very excited to share this information with you and to highlight the future product direction for Maintenance Connection.

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MC Express is a new web app for technicians accessible on every device (PC, Mac, Tablet, Phone, etc.). It will be browser neutral and accessible on all modern web browsers.  MC Express will provide multi-language options powered by Bing Translator. This new web app will allow technicians to create and close Work Orders from any device whether via mobile or via desktop, as well as many other important daily functions including Inventory and Asset Mangement.

Below are a few screenshots highlighting the MC Express product slated to be released in the 4th quarter of 2013:

Home Page includes permission based options for users.

MCEHome


Technician’s can easily navigate the open work order list.

MCEWOList


The Work Order Summary provides quick access to all key data.

MCEWOSummary


A new flexible menu option provides an easy way to perform basic actions on a work order.

MCEContextMenu


We look forward to providing you with addtiional information on this exciting new offering in the coming months.

May is MC Gives Back Local Month


May is MC Gives Back Local month where all Maintenance Connection staff is challenged to find a way to give back in their community. We’ve highlighted a few of these stories through our MC Gives Back blog.


MC Gives Back Local – May 10th

With staff in 17 different states, there are many opportunities to reach wide and make an impact. Two groups of MC staff took an afternoon on May 10 to partner with Volunteers of America (also an MC customer) in Denver and Sacramento. […]

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MC Gives Back Local – Ken Shampo

Ken and his family regularly volunteer with various local YMCA branches in Wisconsin doing community clean-up and maintenance projects. In May, they are […]

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Matt and his wife give back to several local animal-related organizations, including the Animal Humane Society in St Paul, MN. They put together […]

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The 1st Saturday of May every year The Furry Scurry dog walk fundraiser is put on by the Dumb Friends League, the local animal shelter in Denver. One of our newer members of the support team, […]

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Austin Hermle recently gave back by teaching his first ever “Computer Basics” workshop at Fourth & Hope, a local organization that provides meals, shelter, rehabilitation, job training, and a chance for a sustainable life for the homeless and hungry in his local community. […]

Highlight Video from Checkpoint 2013


Another attendance record was set this year at Checkpoint 2013 at the Palms Casino in Las Vegas. Hundreds of customers joined our staff for a week of learning and connecting, and everyone left with a full tank. Check out this highlight video that was created from the first couple days of the event.

Checkpoint 2013 Registration Available


Registration Available Starting January 2nd 

Limited Availability. Register Today!


www.MaintenanceConnection.com/Checkpoint

Event Registration: $1,250 

Early Bird: $1,150 (ends 2/28/13)


Come join hundreds of other Maintenance Connection users for this annual event and learn how to take your CMMS skills to the next level. We’ll be covering a variety of topics all focused around how to maximize your investment in Maintenance Connection’s CMMS platform. You’re guaranteed to leave with a full tank, with new tools, tips and tricks to take back with you to enhance how you use the software every day.


At Maintenance Connection, we realize that implementing software is not a simple task. This task can be made more difficult depending on your level of computer and software experience. Our training seminar is designed for all users whether you are just starting out or have been using the software for years. We will continue with last year’s successful format for our sessions by providing a track-based approach that covers various specific concepts throughout the day. 

Our goal for Checkpoint 2013 is that we can enhance your current skills, explain new features and tools, and provide useful instruction on how to improve your efficiency to increase the return from your company’s investment in our software. Should you have any suggestions on specific topics to be covered, or questions regarding this seminar, please send them to checkpoint@maintenanceconnection.com.