Archive | Inside MC RSS feed for this section

Inside MC – Tyler Zabor

Tyler Zabor is one of the newest additions to our sales team. He joined Maintenance Connection in May of 2013 and now enjoys spending his days working as an Enterprise Account Coordinator where he interacts with prospects to ensure they are a good fit for Maintenance Connection software, schedules demonstrations, and collaborates with our Account Managers about next steps. He also works with current customers who are looking to expand their use of Maintenance Connection by adding licenses and integrating additional modules.

Tyler enjoys the unpredictable nature of his role in that he never knows what to expect when he interacts with potential customer. One minute he may be speaking with a manufacturing engineer, in the next a facilities manager at a University, and then the next, a maintenance supervisor for a hospital. This allows him to get a glimpse into many different industries, geographic areas, and personalities. Tyler feels fortunate to be part of an organization that makes a difference in the lives of others and places an emphasis on giving back in various ways as part of MC Gives Back.


Tyler is a Colorado native and loves everything that the state has to offer. He and his girlfriend, Cassie, can be found skiing the slopes of Breckenridge in the winter. Their favorite summer activities are teeing off on the green at The Ridge and fishing at Tyler’s grandfather’s property. He is also local beer aficionado and can frequently be found visiting one of the many craft breweries around the Front Range, sipping his personal favorite, New Belgium. He is also a die-hard Denver sports fan and roots on his beloved teams the Broncos and the Avalanche.

There is rarely a dull moment in Tyler’s life. When he’s not working for Maintenance Connection or enjoying one of his favorite hobbies, he can be found on a school campus. He is currently pursuing a master’s degree at Denver Seminary in leadership as well as coaching high school lacrosse at Valor Christian High School. The lacrosse team at Valor is lucky to have Tyler leading them as he’s a bit of a local legend in the sport. In his earlier collegiate days, he was a two time national champion and team captain for the Colorado State University Men’s Lacrosse team. While there, he led the team to compete in the MCLA (Men’s Collegiate Lacrosse Association) and was fortunate to have the opportunity to represent the sport and play all over the United States and Canada. Last but not least, Tyler also frequently volunteers at church where he has also held various leadership roles over the past few years.


Inside MC – Julie Brox

Julie Brox is one of the newest additions to our customer support team of Solution Engineers. She joined Maintenance Connection in June of 2013 and now enjoys spending her days working with customers by answering their questions and giving expert advice as she helps troubleshoot their support scenarios to provide solutions.

Julie enjoys collaborating with customers and appreciates the fact that every day poses new challenges and provides opportunities to lighten each customer’s load and make their jobs a little bit easier. She feels fortunate to be part of an organization that places focus on giving back in various ways, including the MC Gives Back events.

Julie’s childhood resembles that of Dorothy’s in The Wizard of Oz. She grew up on a farm in Kansas where she developed a strong love of animals. It wasn’t just the chicken, pigs, and horses that warranted her attention and care, but the needy stray dogs and cats that would wander onto the farm in need of food.  Her heart for them sparked regular persuasion by Julie towards her parents until they agreed to let her take each “Toto” she would find into their home as a pet. This instilled a compassionate instinct in Julie that would lead her to grow
up and continue to rescue animals of all kinds.


Julie, now a Colorado local (she resides about 30 minutes from Denver), spends time volunteering at several nearby rescue organizations. It seems only logical that she would be drawn to others who have a passion for animal rescue. Julie met her husband Mike in a pet adoption event parking lot. He was fostering four dogs and she happened to be introducing one of them to its potential adoptive family. They hit it off and combined their household of six pets (two dogs, two cats, and two rabbits), who luckily all got along with ease.


Julie and Mike enjoy the outdoors and like to frequent the local hiking trails. They live just a few miles from a dog park that has acres of trails. It is a favorite spot of their Great Pyrenees, Abby. Julie also enjoys attending yoga classes several times a week. Her favorite cuisine is East Indian food. Luckily the Denver area has lots of Indian restaurant options to satisfy her cravings.


Inside MC – Sam Thaya

The MC Environment Team handles customer installations and upgrades as well as technical support issues related to the server environment. As such, it is the perfect stomping ground for Sam Thaya who enjoys the technical challenge, as well as the opportunity to work closely with both customers and the MC Clients Services Team.

Sam was born in Laos and moved to this country with his two siblings as a preschooler, gaining early English language skills through plentiful cartoon observation (“yabba dabba doo” being one of his first complex vocabulary wordsJ). Sam spent most of his formative years in Fresno, California, before moving to Kansas. He returned to Fresno seven years ago, where he now lives with his beloved Bichon Frise, Jubie.


Don’t let Sam’s mild mannered demeanor (or affection for a “fru fru” pooch) fool you – he is one tough guy. When Sam first became interested in kick boxing about six years ago, he was a hefty 240 pounds. He quickly became passionate about the sport and spent two to three hours a night at the gym, five nights a week. A year later, ready for his first match, he was a lean and mean 183 pounds! All this hard work paid off, winning the match in the first round against an experienced opponent. Sam continued to compete for five years, but now just goes to the gym for fun. Check out the before and after pictures of Sam, taken just a year apart:


Kickboxing is just one of many of Sam’s interests. He enjoys magic tricks and sewing/quilting, and is also an avid amateur photographer, specializing in both portrait and landscape photography. Sam is often seen with a camera around his neck at MC Events, and is using his photography skills to help out at the local Boys and Girls Club, taking senior pictures for youth who could not otherwise afford this rite of passage. In Sam’s youth, he found his community center to be very supportive, which inspired him to give back to a similar organization as an adult. He supervises teens in afterschool activities, and helps with resume/interview preparation and computer skills training. Sam’s favorite perspective, however, is from behind the camera, capturing youthful memories as with this picture from their Sadie Hawkins dance:

Ready to Give Back

About 15 of our employees are heading out Today on our annual MC Gives Back trip. Our plan this year is to once again work with Young Life to help with a few construction projects as well as spend time at an orphanage. The trip will take place from October 4 – October 12 in Chiapas, Mexico.


You can follow our progress and receive updates at our MC Gives Back website. You can subscribe to receive automatic updates on the right hand side about half way down the page.

We hope to not only help the people we come in contact with in Chiapas, but also look forward to the change this will bring to all of us involved in the trip.

Inside MC – Brandon Palana

When Brandon Palana joined our team of Implementation Consultants in January he was certainly not a newcomer to the product or industry. Prior to joining our staff, Brandon worked for a top Food and Facilities Management company for thirteen years, the last three spent working directly with Maintenance Connection. This direct knowledge of the industry and the product from the client perspective has made him an especially valuable resource for both our staff and customers.

As an Implementation Consultant, Brandon enjoys learning about the variety of industries using MC, and relishes having the opportunity to solve unique customer challenges. He appreciates the team and family atmosphere of the company, and has been impressed by the level of collaboration and support exhibited by staff spread out across the country. Brandon likes being part of the MC family and finds the commitment to making a difference, as evidenced by the MC Gives Back program, especially gratifying.

As our customers have spoken to Brandon know well, he is an established New Englander, living in Rhode Island with Lauren, his wife of twelve years, and their four “four legged” childrenJ. Maggie and Guinness (aka “Mr. Wiggles”) are large Labrador Retrievers, one of whom has no idea she is not a lap dog. The two cats, Mitts and Leo (aka “Big Sexy” weighing in at a whopping 18 pounds), seem to stand their ground quite well. Mitts in particular has made her place in the family very clear, using Brandon as a human pillow and sleeping face to face on his chest most nights!


Brandon is a big outdoors enthusiast, enjoying hiking, camping, and biking (both pedal and motorized). One of his more memorable hiking adventures was a 2 day trek to the bottom of the Grand Canyon, enjoyed with his brother on a cross country road trip. In recent years, Brandon has combined his enthusiasm for outdoor activities with charitable work, having done a number of MS 150 rides (two day 150 mile bicycling events to raise money for Multiple Sclerosis). He has also done some charity events on his Harley, joining a group of 800 bikers during a local event to raise scholarship funds for local schools. As part of the MC Gives Back program, Brandon and Lauren also volunteered for Special Olympics, and are looking forward to doing more work for this group in the near future. As shown below, Brandon has also participated in the Ruckus the last three years, a 5K obstacle course race:

Lastly, it will come as no surprise that he is a big fan of New England sports teams, evidenced by his almost 20 year season ticket dedication to the New England Patriots. As seen below on the sidelines, Brandon and Lauren are well prepared for a cold winter game: